Explain what conflict is. Explain why conflicts happen.

Teacher – Schanykova OksanaExplain what conflict is. Explain why conflicts happen. . What is a conflict? Conflict - a situation in which each party seeks to take a position that is incompatible and opposite to the interests of the other party. Conflict - particularly the interaction of individuals, groups , associations, which occurs when incompatible views, positions and interests. Conflict possesses both destructive and constructive features.Conflicting parties may be community groups , groups of animals, individuals and individual animals , technical systems .As the conflict can be understood as resistance properties of the two events, claiming the state defined them reality. Why conflicts arise? To answer this question, use the comparison may not be entirely correct, but figurative. Why is the flame of the fire? First, it is essential that it is the fuel that is combustible material. Second, the high temperature to "run" the initial oxidation reaction, and then she will have herself. Thirdly, it is necessary to make sure that the flame on the water does not enter, otherwise it will go out. In your situation ( background , the emergence and development of the conflict ) " combustible material " will encounter or simply divergent interests , attitudes, habits of the conflicting parties . Human nature is such that it is their attitudes and habits he considers correct and most natural . Therefore, when faced with a different perspective on a particular issue , problem, he often instinctively sees this as a challenge , attack directed against him personally . Needless to say, that the opponent can behave the same way. In this case, " flammability " rises sharply .But the role of the flare itself , giving the heat plays a so-called " konfliktogen", that is careless or harsh word , dismissive gesture , smile or demonstrative silence. Of course, it is not necessary that one of these factors (or even a number ) will certainly provoke the beginning of the conflict , like unto that flash orfinger pulls the trigger . In some cases, the conflict can be avoided. But sooner or later it will flare up . Ways of solving conflicts. Conflict management or resolution - the process of targeting members of the organization to address the causes of conflict , and to bring the behavior of parties to the conflict in accordance with established norms of relationships. The more precise definition of the essential elements of the conflict , the easier it is to find a means of effective behavior in a conflict situation . Highly desirable that the partners were able to reconcile their ideas about how to determine the situation of conflict. Determine the cause and nature of the problem ( perhaps it is not washed month ago Pan led your sister to a quarrel with her husband for repairs in the apartment ) .The best way to do it - talk to anyone who touched the conflict , discuss opinions , a smooth transition to the second point .Find out all the desires and interests of the participants (this is not easy , but worth it ) .Find all possible solutions (try not to abandon foreign proposals just because you do not like them ) .Highlight the best options to resolve the conflict and modify them until such time as they do not satisfy all .Observe the agreement .  The end.